Due to the variety of business possibilities as well as the pandemic, many companies are putting aside face-to-face meetings to focus on a more cost-effective, agile and effective communication solution: video conference calls. If your company still doesn't benefit from teleconferencing over the web, try videoconferencing because people are scattered around the globe and you could be wasting time and money. If you do international import and export trade, then you should communicate with customers through video conferencing, which can greatly improve your efficiency.

Many technologies of call centers have subtle changes. Externally, the most important tool for call center customer service staff (the call center headsets) has not changed much. So, what advantages are required for the development of the call center headphones?

Inbertec has been focusing on the headsets market since 2015. It first came to our attention that the usage and application of headsets were exceptionally low in China. One reason was that, unlike other developed countries, the management in many Chinese companies did not realize a hands-free environment could be positively related to work efficiency and productivity. The other reason was that general public did not know how a headset could prevent work-related neck and spinal pains. As one of the leading headset manufacturers in China, we felt an urge to make known of this essential business tool to Chinese people and market.