Comfortable headsets are defined not by short-term relief, but by how they feel after extended use—a key factor many overlook when testing. To judge comfort, start with fit: over-ear models should cup ears fully without squeezing the jaw or temples, while on-ear ones shouldn’t press the ear cartilage into the skull. Next, check weight distribution: a balanced design (often with padded headbands) prevents the headset from sliding forward or digging into the top of your head, even after 2–3 hours. Finally, assess material comfort: memory foam ear cups reduce sweating better than hard plastic, and breathable fabrics stop ears from feeling clammy during long sessions—small details that make a big difference over time.

Physical noise reduction does not rely on any circuits or power sources but purely uses physical structures, materials, and design to block and absorb noise. It is also known as “passive noise reduction.”

The headphone cable, as a key component connecting headphones to playback devices, often experiences issues due to improper use or aging. Below are some common repair and replacement suggestions:

The telecommunications landscape has undergone a radical transformation with the advent of Voice over Internet Protocol (VoIP) technology. Unlike traditional telephony that relies on circuit-switched networks, VoIP converts voice signals into digital data packets transmitted over IP networks. This paradigm shift has unlocked unprecedented advantages for businesses and individuals alike.

In today's fast-paced world, headphones have become essential tools for work, entertainment, and communication. However, not all headphones are suitable for every situation. Selecting the right type can enhance productivity, comfort, and audio quality. Two popular options—over-ear call center headphones and Bluetooth headphones—serve distinct purposes based on their design and features.

What accompanies call center employees day and night? What interacts intimately with the handsome men and beautiful women in the call center every day? What safeguards the work health of customer service personnel? It’s the headset. Though seemingly insignificant, headsets play a crucial role in communication between customer service representatives and clients. Protecting this important work partner is knowledge every agent should master.